Parent Communication at Our Preschool & Daycare in Mount Pleasant, SC
At The Sweetgrass School, open and transparent communication with families is at the heart of everything we do. We believe that a strong partnership between our early childhood educators and the families we serve creates the best possible experience for every child in our care — from infants and toddlers to pre-K learners. Whether your child is enrolled in our infant daycare, toddler daycare, or private preschool program, you will always know exactly how your little one’s day is going.
Our Communication Methods
Exceptional customer service is a priority at The Sweetgrass School — our licensed daycare and early learning center in Mount Pleasant, SC. Every staff member is committed to maintaining an open, warm, and consistent line of communication with our families. Here are the primary ways we keep you informed and involved every single day.
ProCare Connect App
Our primary parent engagement platform, ProCare Connect, delivers detailed digital daily reports straight to your smartphone. Receive real-time updates on meals, nap times, diaper changes, learning activities, and important milestones — all in one convenient app. Log in to the ProCare Parent Portal anytime to review your child’s history and stay connected to their day at our childcare center.
WatchMeGrow Cameras
We offer families live-stream classroom camera access through our WatchMeGrow system. Whether you are at work or running errands, you can check in on your child’s classroom at any time during the school day. This level of transparency is one of the many reasons families across Mount Pleasant, Charleston, Belle Hall, Park West, and Snee Farm choose The Sweetgrass School for their childcare and preschool needs.
Direct Contact
We encourage face-to-face conversations during drop-off and pick-up, and our staff is always available by phone or text for any questions or concerns. You can reach our front office directly at (843) 485-5507. For families in Old Village, I’On, Hobcaw Point, Sullivan’s Island, and Isle of Palms, we are conveniently located and easy to reach. Direct communication is the cornerstone of our childcare philosophy.
Detailed Daily Reports via ProCare Connect
Every family enrolled at our early childhood education center receives a comprehensive daily report through ProCare Connect, our secure parent engagement platform. These reports are designed to give you a complete picture of your child’s day, no matter how old they are or which classroom they are in.
For families in our infant daycare and toddler daycare programs, daily reports include feeding times and amounts, diaper changes and bathroom visits, nap durations, mood check-ins, and notes from your child’s primary teacher. As children grow into our pre-K program and private preschool classrooms, reports shift to highlight learning activities, social interactions, creative projects, and developmental milestones.
We believe parents and guardians deserve to feel connected to their child’s experience at our licensed daycare — even on the busiest days. The ProCare app allows you to view photos, receive instant notifications, and message your child’s teachers directly. Our teachers update reports throughout the day so information is always timely and accurate.
We also use ProCare Connect to share important announcements, billing information, and school-wide updates. It is your one-stop hub for everything related to your child’s enrollment at The Sweetgrass School — Mount Pleasant’s trusted early learning center.
Access ProCare Parent Portal
Parent Involvement & Partnership Philosophy
At The Sweetgrass School, we view every parent and family member as an integral partner in their child’s early learning journey. Our philosophy is simple: when families and educators work together, children thrive. That is why we go far beyond standard childcare updates and actively cultivate meaningful, ongoing relationships with the families in our community.
Throughout the year, we schedule formal parent-teacher conferences to review your child’s developmental progress, celebrate achievements, and set goals together. These conferences are an opportunity for families to ask questions, share observations from home, and collaborate with our certified early childhood educators on strategies to support each child’s individual growth.
We also send out monthly newsletters that highlight classroom themes, upcoming events, curriculum spotlights, and community news from our early learning center. Families are encouraged to attend school events, seasonal celebrations, and volunteer opportunities throughout the year. Your presence matters — and it makes a real difference in your child’s sense of security and belonging in our preschool and childcare community.
Our open-door communication culture means that suggestions for improvement are not just welcomed — they are genuinely valued. We believe that families who feel heard become the strongest advocates for our program, and that the feedback loop between home and school is one of the most powerful tools in early childhood education. Learn more about our approach on our early learning program page or review our policies and safety procedures.
Important Parent Resources
Everything you need to stay informed and prepared is available right here. From our comprehensive Parent Handbook to our monthly meal menu, we make it easy for families to access the documents that matter most. If you ever have trouble locating a resource, do not hesitate to call us at (843) 485-5507.
Parent Handbook
Our Parent Handbook is the definitive guide to life at The Sweetgrass School. It covers enrollment policies, daily schedules, tuition, discipline philosophy, health procedures, and everything in between. We strongly encourage all new families to read it thoroughly before their child’s first day of childcare or preschool.
Download Parent HandbookMonthly Menu
We provide nutritious, thoughtfully planned meals and snacks for children in our care. View this month’s menu to see what your child will be enjoying at our daycare and early learning center. Our kitchen staff is attentive to dietary needs and allergy considerations — please speak with our team about any specific concerns.
View Monthly Menu2026 School Calendar
Stay on top of school holidays, closures, special events, and important dates throughout the year. Our 2026 school calendar is designed to help families at our private preschool and childcare center plan ahead with confidence. Download a copy and keep it handy all year long.
Download 2026 CalendarDSS Childcare Exclusion List
The health and safety of every child at our licensed daycare is our top priority. The DSS Childcare Exclusion List outlines the illnesses and symptoms that require a child to remain home from our childcare or preschool program. Familiarizing yourself with this list helps keep our entire school community healthy. You can also review full details on our policies and safety procedures page.
View DSS Exclusion ListMedication Authorization Form
If your child requires medication during their time at our childcare center or preschool, a completed Medication Authorization Form must be on file before any medication can be administered. Please complete this form digitally and submit it ahead of time to ensure a smooth experience for your child and our care team.
Complete Medication FormProCare Parent Portal
Log in to your secure ProCare Connect account to review daily reports, manage billing, send messages to your child’s teachers, and access your child’s complete activity history at our early learning center. This portal is available 24/7 and is the fastest way to stay connected to your child’s daycare or preschool experience.
Log In to ProCare
We Are Always Here for Your Family
At The Sweetgrass School, communication is never an afterthought — it is a core part of our mission as Mount Pleasant’s premier early childhood education center. From the moment you inquire about enrollment to the day your child graduates from our pre-K program, our team is dedicated to being a responsive, caring, and reliable resource for your family.
If you are new to our community and would like to learn more about how we communicate with families, we warmly invite you to schedule a tour of our preschool and daycare. You will have the opportunity to meet our teachers, see our classrooms in action, and ask any questions you may have about our program, communication tools, and enrollment process.
Ready to take the next step? Visit our registration and enrollment page to get started, or explore our early learning program to see what makes The Sweetgrass School the right choice for your family. We proudly serve families from across the Mount Pleasant, SC area, including Charleston, Old Village, Belle Hall, Park West, Snee Farm, I’On, Hobcaw Point, Sullivan’s Island, and Isle of Palms.
Have an immediate question? Give us a call at (843) 485-5507 — we would love to hear from you. You can also visit our contact us page for additional ways to get in touch with our team.
Visit Our Daycare & Preschool in Mount Pleasant
930 Pine Hollow Rd., Mount Pleasant, SC 29464 — Conveniently located with easy access off Highway 17